Archives
A chat with the Advancing Research community
Posted on December 6, 2018 Leave a Comment
An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empathetic way.
Interview with ‘This Anthro Life’
Posted on February 12, 2018 Leave a Comment

Today we talked with Natalie about how software is a product of culture, the state of enterprise UX today, and how she goes about selling research in the enterprise space. We also dig into the fact that research might not always be perfect or live up to your expectations or desires. Finally, we touch on important it is to learn the language and needs of all stakeholders involved to really build trust and successfully deliver in this space.
Interview with Adobe CC
Posted on September 1, 2017 Leave a Comment
One of the bloggers for Adobe Creative Cloud reached out and asked me if I would do an interview with her. She was interested in hearing my perspective on how personas should evolve over time. Here are the questions she sent me ahead of time: You were one of the early pioneers embracing the term […]
Art and culture
Posted on April 29, 2017 Leave a Comment
One of my favorite classes during my undergraduate degree at Smith College was a course on Japan Buddhism. In addition to learning a bit of Japanese history and reading poetry, the professor introduced us to practices like tea ceremony and ikebana (Japanese flower arranging). Later, my Masters’ thesis explored the role and evolution of traditional ikat weaving in […]
UX Maturity
Posted on April 28, 2017 2 Comments
As a team manager, I am especially interested in helping customers, executive stakeholders, and my peers in other functional areas (such as Engineering and Product Management) understand the benefits of User-Centered Design (UCD) and User Experience consulting services. I’ve recently written about UX Maturity Models (as well as written my own), and I am tracking with interest […]
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