Tag: zs
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Start With What Your Organization Already Knows
Before you commission a single new study, look at what your organization already knows. Ours had…
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Dynamic Targeting
A Case Study on Collaboration with UX and Data Science Introduction This post is related to…
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Personalized Analytics
A Case Study on Collaboration with UX and Data Engineering Last year I wrote about building…
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Design Studio
Case Study By 2021, ZS had substantial design capability — distributed across three separate teams with…
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Business Analysts
Case Study When Custom Development launched, ZS had business consultants and engineers — but nothing in…
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Clinical Trials
Case Study ZS’s growth strategy required expansion beyond commercial pharma. Clinical trials — spanning drug discovery…
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Experience Transformation
Case Study The UX consulting book of business was built on a high volume of small,…
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Interview with Brave UX
This blog post is the transcription of a podcast I did with Brendan Jarvis in early…
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Pride@ZS
Case Study In 2017, an internal survey of 460 ZSers across 19 offices confirmed what was…
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Fairygodboss interview
Who better to lead User Experience than an anthropologist? Meet Natalie Hanson. She’s a Principal at…
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Design System for Product
Case Study ZS was at risk of losing client relationships due to the visual inconsistency of…
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Design System for Consulting
Case Study As Custom Development scaled from 6 engineers to 190 in two years, design consistency…
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