Tag: lean
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Start with the Customer, Not the Org Chart
When a company hits the scaling wall, the first instinct is usually structural changes like reorganizing,…
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The Handbook of Business Anthropology
Today I got a first glimpse at the announcement for the Handbook of Business Anthropology, edited…
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Agile – Implications for UX Research
This Part 4 of a 4-Part series on Agile. As I mentioned earlier, one of the pleasures of working…
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Principles & Practices of Agile
This Part 3 of a 4-Part series on Agile. The Agile Manifesto resulted in a set of twelve principles…
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A brief overview of Agile
This Part 2 of a 4-Part series on Agile. The purpose of this post is provide a bit of…
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Recognizing Agile
This Part 1 of a 4-Part series on Agile. Here is my list of the Top ways to know…
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Lean & User Experience, again
Over the years I’ve written a few posts about the relationship between Lean and User Experience.…
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Recognizing Lean
Here is my list of the Top 7 ways to know you’re working in a Lean…
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User Experience & Lean
Over the past few years I’ve written a few times about SAP’s internal transformation efforts. We…
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Greener, happier commute
This longish blog post describes how SAP could reduce it’s carbon footprint, while achieving the company’s…
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End-user or business stakeholder?
[This is a modified version of a post I made internally on SAP’s Lean Transformation blog. …
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Voice of the Customer
[As mentioned in an earlier post, SAP has embarked on a transformation journey with a focus…
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