20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Ethnography / PAMA

    This week I had the opportunity to present as part of a Lunch and Learn panel entitled Ethnography: Understand and…

    Read more →

  • Ethnography: Understand and Shape your Brand Experience

    Panel Abstract The difference between a successful product launch, and one that falls short … or fails is often an…

    Read more →

  • Connected – case studies

    As I mentioned in an earlier post about the book Connected, I wanted to share a few of the case studies from…

    Read more →

Health Equity & Social Justice

  • Insurance Churn Undermines Care Continuity

    When insurers only expect to keep you for a year or two, your long term wellbeing becomes someone else’s problem…

    Read more →

  • A 4-year Diagnosis Gap Puts Women’s Lives at Risk

    Women are diagnosed several years later than men for hundreds of different conditions, even though men have the tendency to…

    Read more →

  • Medical Gaslighting, Delayed Diagnosis, and the Promise of Technology in Women’s Health

    How many times have you been to the doctor with a concern and been told “it’s probably just stress” or…

    Read more →

© 2026 Natalie Hanson