Category: me at work
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The Task Is Not the Job
Every executive I talk to is looking at a role, seeing the task AI can now…
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Start With What Your Organization Already Knows
Before you commission a single new study, look at what your organization already knows. Ours had…
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The Forward-Deployed Anthropologist
Long before “forward-deployed engineers,” I spent two weeks watching enterprise sales reps at their desks. Here’s…
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Start with the Customer, Not the Org Chart
When a company hits the scaling wall, the first instinct is to reorganize. I’ve built ten…
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From Here to Scale
Somewhere between $20M and $150M, most technology companies hit a wall in their operating model. This…
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Dynamic Targeting
A Case Study on Collaboration with UX and Data Science Introduction This post is related to…
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Personalized Analytics
A Case Study on Collaboration with UX and Data Engineering Last year I wrote about building…
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User Experience (UX) Organization Design
Case Study The head of design at a large industrial manufacturer was hired to lead product…
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Customer Experience (CX) Transformation
Case Study A PE-owned SaaS company engaged NDH Advisory with what appeared to be a community…
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TagTalkTribe interview
It’s clear Natalie’s “build-it-from-scratch” spirit never took a coffee break. From steering engineering teams and scaling…
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