me at work Category

They / Them

In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community and our allies as awareness of They / Them pronouns continues to grow.

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AI and User Experience: As Always, the User Comes First

In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.

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Avoiding ‘Manels’

At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to improve and evolve as a firm. The original piece by Collins generated some good dialogue internally, and I wanted to share an excerpt of that exchange here, and hopefully broaden the discussion.

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Sharing & Communicating User Research

This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the CEO of Aurelius. Among other things, we discussed what makes for effective interdisciplinary collaboration, and why it’s so important.

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A chat with the Advancing Research community

An abbreviated reprise of my UX Camp Chicago keynote, where I field questions from Lou Rosenfeld’s Advancing Research community about tackling interdisciplinary collaboration in a practical, empathetic way.

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