Category: writing
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An Uneasy Truce
Over the past few decades, much has been written about the ways in which project teams…
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A New UX Maturity Model
After a decade of seeking maturity models for executive conversations, I wrote one that worked for…
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Analytics & Behavior Change
On Wednesday this week, PM360 featured my article about analytics and behavior change on the front…
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The Moment of Clarity
Last week I had the great pleasure of speaking with Christian Madsbjerg, co-author of The Moment of Clarity:…
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Lean & User Experience, again
Over the years I’ve written a few posts about the relationship between Lean and User Experience.…
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User Experience & Lean
Over the past few years I’ve written a few times about SAP’s internal transformation efforts. We…
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The Brand Called You
I first read Tom Peters’ “The Brand Called You” while writing my dissertation on market discourse…
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EPIC 2008
Over the years, it’s been harder and harder to find academic or industry conferences that I…
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Consuming Work, Producing Self – Chapter Summaries
This dissertation will describe the how practices of employee control in the corporation reflect both the…
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