20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Field Research / Philly CHI

    A few weeks ago I had the opportunity to present to the Philadelphia chapter of CHI on the campus of…

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  • Field Research Methods in the Business Context

    In the Spring of 2011, I collaborated with members of the administration and faculty at Philadelphia University.  They were in…

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  • Visible joy in 7 minutes

    Gamification is a hot topic on SAP’s internal social media channels these days. You have to wonder why enterprise software…

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Health Equity & Social Justice

  • When Women Have Heart Attacks, the ER is a Dangerous Place

    Gaslighting of women facing medical issues is a well-known problem. Well, women are increasingly aware, at least. But there are…

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  • Cardiovascular disease is the #1 killer of women

    Like many areas in women’s health, cardiovascular disease hit me personally before it was of professional interest. My Wake-up Call…

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  • Your Doctor Gives You 18 Minutes, and TikTok Gives You Misinformation

    On average, US patients get 18 minutes with their doctor, and that includes the time the doctor spends reading their…

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© 2026 Natalie Hanson