20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The Handbook of Business Anthropology

    Today I got a first glimpse at the announcement for the Handbook of Business Anthropology, edited by Rita M. Denny…

    Read more →

  • User Experience for Consulting

    Case Study Building a UX Consulting Capability In 2013, I was two years into my role as the lead of…

    Read more →

  • Agile – Implications for UX Research

    This Part 4 of a 4-Part series on Agile. As I mentioned earlier, one of the pleasures of working in both Lean and…

    Read more →

Health Equity & Social Justice

  • Women’s Hospital

    As I learn more about the opportunities and challenges in the field of women’s health, I find myself reflecting on…

    Read more →

  • The Toxic Free Food Act

    We can strive to fix our healthcare system, but the influence of the food science industry in the U.S. is…

    Read more →

  • Women’s Health PAC – Boston Event

    I had the opportunity to participate in a Women’s Health PAC in Boston. We heard from some luminaries in the…

    Read more →

© 2026 Natalie Hanson