user experience Category

Wayfinding at MCO

Wayfinding can make or break a travel experience. This short post describes the challenges of navigating the airport in Orlando with the current signage.

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EUX18 Recap

This post is a brief recap of all the presentations at the 2018 Enterprise UX Conference, and includes links to the full length blog posts.  In case you are not sure where to begin, at the end of this post I share a few thoughts about the presentations that I most enjoyed, and why.

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Interview with ‘This Anthro Life’

Today we talked with Natalie about how software is a product of culture, the state of enterprise UX today, and how she goes about selling research in the enterprise space. We also dig into the fact that research might not always be perfect or live up to your expectations or desires. Finally, we touch on important it is to learn the language and needs of all stakeholders involved to really build trust and successfully deliver in this space.

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Getting Giants to Dance

In the closing keynote by Stephen Pollard from Arup, we learn about about the massive complexity in airport design. Using a series of studies about Heathrow, we learn about the breadth of teams, skills, and approaches required to do each project better than the last.

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Making Sense of DesignOps

In this hands on session, attendees broke into small groups and used the beta version of the Design Operations Canvas to explore challenges in their own organizations, or to imagine an ideal future state.

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