user experience Category

Organizational Transformation

Research as a Vehicle for Organizational Transformation A week or so ago I had the opportunity to speak with Lou Rosenfeld about my career and our second Advancing Research conference, for which I am the lead curator. Introduction After abandoning the world of academia, Natalie Hanson found an innovative way to connect with other ethnographers: […]

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Advancing Research 2020

Even though I’m not technically on the hook for tripnotes for #AR2020, I’ve enjoyed having a more relaxed approach to capturing some of the key messages coming out of this event. I hope you like this rough cut of the material … and please check out the Rosenfeld Media website for all the official content.

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AI and User Experience: As Always, the User Comes First

In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.

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Closing Keynote: Amplify. Not Optimize.

In the closing keynote of @designopssummit, ⁦@daveixd⁩ shares his perspectives on the evolution of DesignOps, and the role we all need to play in amplifying the right things about our practice.

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Learning over Outcomes

In this @designopssummit presentation, @heyBFal shares some of the ways that Google uses principles from Montessori to encourage a learning culture.

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