user experience Category

UX Maturity Models – A Collection

For at least ten years now I have been collecting User Experience (UX) and Customer Experience (CX) Maturity Models.  I keep hoping to find the perfect one to help executives understand what we do, and what good looks like.  Oftentimes my conversations are about how to maximize funding for UX services.  Other times the goal may be […]

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I’m a People Nerd

In January I was interviewed by dScout for their People Nerd blog series.  dScout is a mobile research platform that spun off from innovation consultancy Gravity Tank, which was recently acquired by SalesForce.  The interview is called The how and why of building UX for SAP and ZS: Natalie Hanson on anthropology getting a seat at […]

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Origins of anthrodesign

Anthrodesign is an active online community of about 3000 practicing social scientists and interested colleagues from other disciplines.  The focus of our dialogue is on the use of ethnographic methods in non-academic contexts.  I created the listserv in 2002, and many of the reasons for its founding are the same reasons it continues to be so […]

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EUX16 – Summary

In June 2016, I attended the second annual Enterprise UX conference.  I was energized both by the presenters and by the ensuing dialogue!  I met many people leading teams and/or doing work that was very similar to what my teams do, so I am looking forward to attending the conference again this year.  It is […]

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AAA16 – Design Anthropology

This year, the Annual Meeting of the American Anthropology Association was held in Minneapolis, MN.  Our session on Design Anthropology was organized by Christine Miller and Emilie Hitch, and sponsored by the National Association for Practicing Anthropology (NAPA). Innovation, Human Understanding, and Design in the Software Industry Presentation Abstract The software industry today is still largely imagined and […]

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