user experience Category
Organizational Transformation
Posted on January 15, 2021 Leave a Comment
Research as a Vehicle for Organizational Transformation A week or so ago I had the opportunity to speak with Lou Rosenfeld about my career and our second Advancing Research conference, for which I am the lead curator. Introduction After abandoning the world of academia, Natalie Hanson found an innovative way to connect with other ethnographers: […]
Advancing Research 2020
Posted on March 31, 2020 1 Comment
Even though I’m not technically on the hook for tripnotes for #AR2020, I’ve enjoyed having a more relaxed approach to capturing some of the key messages coming out of this event. I hope you like this rough cut of the material … and please check out the Rosenfeld Media website for all the official content.
AI and User Experience: As Always, the User Comes First
Posted on November 20, 2019 Leave a Comment

In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective to our work in AI.
Closing Keynote: Amplify. Not Optimize.
Posted on October 26, 2019 Leave a Comment
In the closing keynote of @designopssummit, @daveixd shares his perspectives on the evolution of DesignOps, and the role we all need to play in amplifying the right things about our practice.
Learning over Outcomes
Posted on October 26, 2019 Leave a Comment

In this @designopssummit presentation, @heyBFal shares some of the ways that Google uses principles from Montessori to encourage a learning culture.
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