20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • AI and User Experience: As Always, the User Comes First

    In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective…

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  • Women Talk Design

    I had the opportunity to serve on a panel in Chicago with some other talented women in design, including Kathi…

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  • Sharing & Communicating User Research

    This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the…

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Health Equity & Social Justice

  • When Women Have Heart Attacks, the ER is a Dangerous Place

    Gaslighting of women facing medical issues is a well-known problem. Well, women are increasingly aware, at least. But there are…

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  • Cardiovascular disease is the #1 killer of women

    Like many areas in women’s health, cardiovascular disease hit me personally before it was of professional interest. My Wake-up Call…

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  • Your Doctor Gives You 18 Minutes, and TikTok Gives You Misinformation

    On average, US patients get 18 minutes with their doctor, and that includes the time the doctor spends reading their…

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© 2026 Natalie Hanson