20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The drywall knife

    I had an interesting piece come across my social media feed this week, it was called If the door’s locked,…

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  • Experience Transformation

    Case Study The UX book of business was comprised of reacting to a high volume of small, repetitive UI engagements…

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  • Interview with Brave UX

    This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a…

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Health Equity & Social Justice

  • Intersectionality

    Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights,…

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  • Deadnaming

    This week I came across a new LGBTQ+ themed Starbucks commercial that aired in Europe. It moved me, and I…

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  • They / Them

    In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community…

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© 2026 Natalie Hanson