20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The drywall knife

    I had an interesting piece come across my social media feed this week, it was called If the door’s locked,…

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  • Experience Transformation

    Case Study The UX book of business was comprised of reacting to a high volume of small, repetitive UI engagements…

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  • Interview with Brave UX

    This blog post is the transcription of a podcast I did with Brendan Jarvis in early February. He’s done a…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson