20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Sustaining Stories

    Abstract Ethnographers, in a sense, play the role of story creators and storytellers.  For “in-house” ethnographers engaged in the long-term…

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  • Sustaining Stories … In-house, Ethnographic Practice

    In 2008, the Ethnographic Praxis in Industry Conference (EPIC) was held in Copenhagen.  Unfortunately, global economic and personal circumstances required…

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  • Commissions Workflow & Experience

    Case Study Identified and Addressed Churn in Sales Commissions Processes Sales reps were underperforming. To improve their productivity, a new…

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Health Equity & Social Justice

  • When Women Have Heart Attacks, the ER is a Dangerous Place

    Gaslighting of women facing medical issues is a well-known problem. Well, women are increasingly aware, at least. But there are…

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  • Cardiovascular disease is the #1 killer of women

    Like many areas in women’s health, cardiovascular disease hit me personally before it was of professional interest. My Wake-up Call…

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  • Your Doctor Gives You 18 Minutes, and TikTok Gives You Misinformation

    On average, US patients get 18 minutes with their doctor, and that includes the time the doctor spends reading their…

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© 2026 Natalie Hanson