20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The Brand Called You

    In several of my recent posts, I referenced a Tom Peters’ article in Fast Company entitled The Brand Called You. Tom…

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  • End-user or business stakeholder?

    [This is a modified version of a post I made internally on SAP’s Lean Transformation blog.  I’ve removed a few…

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  • Just say no

    Last year, the User Experience team that I manage at SAP really started to make a name for itself.  We…

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Health Equity & Social Justice

  • Beyond Features and Launch Plans: The Human Side of Product Adoption

    When adoption fails, it’s rarely about the technology — it’s almost always about people. Adoption is a Key Driver of…

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  • 272 Exits = $1B

    The latest industry buzz One of the mostly talked about insights coming out of JPM last week was the report…

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  • The Women’s Health Ecosystem

    I’m working on a series of blog posts about women’s health and I’d love your input. My aspiration is to…

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© 2026 Natalie Hanson