20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • From Vanity Metrics to Business Outcomes

    Without understanding the business, it’s impossible to identify and drive meaningful change in its metrics. How do we hold ourselves…

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  • Are You Getting the First 5% Right?

    Here’s what’s misunderstood: the real cost of building a product is in engineering. The design and definition phases – the…

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  • Most Technical Projects Fail – But Not for the Reasons You Think

    Most technology projects fail—some estimates suggest that 68% never meet their objectives. Emerging research indicates that AI projects fare even…

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Health Equity & Social Justice

  • LLMs fail in 60% of women’s health scenarios

    And we don’t have the data on women’s bodies to expect better from AI. In the FutureFemHealth newsletter this week,…

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  • World AIDS Day 2025

    On World AIDS Day, I grieve all the lives of young gay men that were lost while the Reagan administration…

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  • Women’s Health Advocates in Chicago

    A recap of an engaging breakfast event organized by Women’s Health Advocates (WHA) in Chicago and sponsored by PACE Healthcare…

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© 2026 Natalie Hanson