20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Field Research / Philly CHI

    A few weeks ago I had the opportunity to present to the Philadelphia chapter of CHI on the campus of…

    Read more →

  • Field Research Methods in the Business Context

    In the Spring of 2011, I collaborated with members of the administration and faculty at Philadelphia University.  They were in…

    Read more →

  • Visible joy in 7 minutes

    Gamification is a hot topic on SAP’s internal social media channels these days. You have to wonder why enterprise software…

    Read more →

Health Equity & Social Justice

  • Reflections on Club Q

    I had prepared a communication to share for Transgender Day of Remembrance this week, but I have to be honest…

    Read more →

  • Pride Month 2022

    I personally have mixed feelings about Pride Month this year.  We do have a lot to celebrate, but there are…

    Read more →

  • Transgender Day of Visibility 2022

    Here are some of my reflections and reading recommendations on Transgender Day of Visibility, and a bit about how we’re…

    Read more →

© 2026 Natalie Hanson