20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Field Research / Philly CHI

    A few weeks ago I had the opportunity to present to the Philadelphia chapter of CHI on the campus of…

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  • Field Research Methods in the Business Context

    In the Spring of 2011, I collaborated with members of the administration and faculty at Philadelphia University.  They were in…

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  • Visible joy in 7 minutes

    Gamification is a hot topic on SAP’s internal social media channels these days. You have to wonder why enterprise software…

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Health Equity & Social Justice

  • Birth should not be a high-risk job

    In my post earlier this week I addressed cost of dismissing women’s health conditions. But it’s not just about costs…

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  • The cost of dismissal

    This week my posts will address some of the ways that medical gaslighting and dismissal of women is both expensive…

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  • Unbillable Care: The Silent Reimbursement Barrier for Women

    In women’s health, the problem sometimes starts before the diagnosis – on the claim form. CPT codes are how physicians…

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© 2026 Natalie Hanson