20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • User Experience for Product

    Case Study Creating & Scaling a Product UX Function I joined ZS to build the User Experience team in the…

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  • T2 Technical Support

    Case Study Established T2 Technical Support At the request of the CTO, led the resolution of a handful of very…

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  • Software Licensing

    Case Study Professionalized Software Licensing Software Licensing was a part-time job done by a handful of people, all of whom…

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Health Equity & Social Justice

  • Beyond Features and Launch Plans: The Human Side of Product Adoption

    When adoption fails, it’s rarely about the technology — it’s almost always about people. Adoption is a Key Driver of…

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  • 272 Exits = $1B

    The latest industry buzz One of the mostly talked about insights coming out of JPM last week was the report…

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  • The Women’s Health Ecosystem

    I’m working on a series of blog posts about women’s health and I’d love your input. My aspiration is to…

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© 2026 Natalie Hanson