20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Humanizing Business Technology

    I attended the The Qualitative Report’s Fourth Annual Conference at the end of this week.  I enjoyed listening and learning to…

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  • User Experience for Product

    Case Study Creating & Scaling a Product UX Function I joined ZS to build the User Experience team in the…

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  • T2 Technical Support

    Case Study At the request of the CTO, led the resolution of a handful of very complex client escalations. Identified…

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Health Equity & Social Justice

  • When Women Have Heart Attacks, the ER is a Dangerous Place

    Gaslighting of women facing medical issues is a well-known problem. Well, women are increasingly aware, at least. But there are…

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  • Cardiovascular disease is the #1 killer of women

    Like many areas in women’s health, cardiovascular disease hit me personally before it was of professional interest. My Wake-up Call…

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  • Your Doctor Gives You 18 Minutes, and TikTok Gives You Misinformation

    On average, US patients get 18 minutes with their doctor, and that includes the time the doctor spends reading their…

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© 2026 Natalie Hanson