20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The Handbook of Business Anthropology

    Today I got a first glimpse at the announcement for the Handbook of Business Anthropology, edited by Rita M. Denny…

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  • User Experience for Consulting

    Case Study Building a UX Consulting Capability In 2013, I was two years into my role as the lead of…

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  • Agile – Implications for UX Research

    This Part 4 of a 4-Part series on Agile. As I mentioned earlier, one of the pleasures of working in both Lean and…

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Health Equity & Social Justice

  • LLMs fail in 60% of women’s health scenarios

    And we don’t have the data on women’s bodies to expect better from AI. In the FutureFemHealth newsletter this week,…

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  • World AIDS Day 2025

    On World AIDS Day, I grieve all the lives of young gay men that were lost while the Reagan administration…

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  • Women’s Health Advocates in Chicago

    A recap of an engaging breakfast event organized by Women’s Health Advocates (WHA) in Chicago and sponsored by PACE Healthcare…

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© 2026 Natalie Hanson