20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Everyday Things

    I know so many people were influenced by Don Norman’s book The Psychology of Everyday Things.  Although I didn’t read…

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  • UX Maturity

    As a team manager, I am especially interested in helping customers, executive stakeholders, and my peers in other functional areas (such…

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  • EPIC on Anthrodesign

    … It is always nice to be recognized by the community that is carrying on the legacy of anthropology +…

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Health Equity & Social Justice

  • Avoiding ‘Manels’

    At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and…

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  • Be a Tether

    This week I had the opportunity to watch Hannah Gadsby’s show Nanette on Netflix. I can’t recommend it enough. Her…

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© 2026 Natalie Hanson