20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Everyday Things

    I know so many people were influenced by Don Norman’s book The Psychology of Everyday Things.  Although I didn’t read…

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  • UX Maturity

    As a team manager, I am especially interested in helping customers, executive stakeholders, and my peers in other functional areas (such…

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  • EPIC on Anthrodesign

    … It is always nice to be recognized by the community that is carrying on the legacy of anthropology +…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson