20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Everyday Things

    I know so many people were influenced by Don Norman’s book The Psychology of Everyday Things.  Although I didn’t read…

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  • UX Maturity

    As a team manager, I am especially interested in helping customers, executive stakeholders, and my peers in other functional areas (such…

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  • EPIC on Anthrodesign

    … It is always nice to be recognized by the community that is carrying on the legacy of anthropology +…

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Health Equity & Social Justice

  • A Perspective on Social Justice

    Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is…

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  • Representation matters

    It may seem obvious to some, but when I came out 35 years ago, I never saw relationships like mine…

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  • Transgender Awareness Month

    While we’ve made some progress in protecting civil rights for the LGBTQ+ community, we have a long way to go…

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© 2026 Natalie Hanson