20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Dynamic Targeting

    A Case Study on Collaboration with UX and Data Science Introduction This post is related to two previous ones that…

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  • Personalized Analytics

    A Case Study on Collaboration with UX and Data Engineering Last year I wrote about building AI-enabled solutions, and I…

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  • Bury the Anthropology? Why Human-Centered Insight Is a Tech Superpower

    For technology leaders and founders, a perspective on people is something you want in the room every step of the…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson