20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Collaboration by Design

    In the opening keynote for UX Camp Chicago, I spoke integration and amplification. How do we deepen our focus on…

    Read more →

  • The Path to UX

    Last Fall I was elected a Principal and partner at ZS.  It was such an honor to be recognized by…

    Read more →

  • Think Big Thoughts

    In 2006, I was interviewed by Spencer Ante at BusinessWeek for an article they called The Science of Desire.  The…

    Read more →

Health Equity & Social Justice

  • Avoiding ‘Manels’

    At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and…

    Read more →

  • Be a Tether

    This week I had the opportunity to watch Hannah Gadsby’s show Nanette on Netflix. I can’t recommend it enough. Her…

    Read more →

© 2026 Natalie Hanson