20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Collaboration by Design

    In the opening keynote for UX Camp Chicago, I spoke integration and amplification. How do we deepen our focus on…

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  • The Path to UX

    Last Fall I was elected a Principal and partner at ZS.  It was such an honor to be recognized by…

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  • Think Big Thoughts

    In 2006, I was interviewed by Spencer Ante at BusinessWeek for an article they called The Science of Desire.  The…

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Health Equity & Social Justice

  • Reflections on Club Q

    I had prepared a communication to share for Transgender Day of Remembrance this week, but I have to be honest…

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  • Pride Month 2022

    I personally have mixed feelings about Pride Month this year.  We do have a lot to celebrate, but there are…

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  • Transgender Day of Visibility 2022

    Here are some of my reflections and reading recommendations on Transgender Day of Visibility, and a bit about how we’re…

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© 2026 Natalie Hanson