20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Sharing & Communicating User Research

    This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the…

    Read more →

  • Custom Development

    Case Study Proposed, Built, & Hyper-scaled a Bespoke Software Business ZS was losing critical technology projects and/or having to partner…

    Read more →

  • An Uneasy Truce

    Over the past few decades, much has been written about the ways in which project teams bring technologies to market.…

    Read more →

Health Equity & Social Justice

  • Intersectionality

    Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights,…

    Read more →

  • Deadnaming

    This week I came across a new LGBTQ+ themed Starbucks commercial that aired in Europe. It moved me, and I…

    Read more →

  • They / Them

    In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community…

    Read more →

© 2026 Natalie Hanson