20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Sharing & Communicating User Research

    This blog post is a transcript of a podcast / interview I did earlier this year with Zack Naylor, the…

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  • Custom Development

    Case Study Proposed, Built, & Hyper-scaled a Bespoke Software Business ZS was losing critical technology projects and/or having to partner…

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  • An Uneasy Truce

    Over the past few decades, much has been written about the ways in which project teams bring technologies to market.…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson