20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Ok Cancel?

    Someone skipped user testing and/or QA on this one!

    Read more →

  • AI and User Experience: As Always, the User Comes First

    In this interview with my colleague Arun Shastri, we talk about the value and importance of bringing a UX perspective…

    Read more →

  • Women Talk Design

    I had the opportunity to serve on a panel in Chicago with some other talented women in design, including Kathi…

    Read more →

Health Equity & Social Justice

  • Reflections on Club Q

    I had prepared a communication to share for Transgender Day of Remembrance this week, but I have to be honest…

    Read more →

  • Pride Month 2022

    I personally have mixed feelings about Pride Month this year.  We do have a lot to celebrate, but there are…

    Read more →

  • Transgender Day of Visibility 2022

    Here are some of my reflections and reading recommendations on Transgender Day of Visibility, and a bit about how we’re…

    Read more →

© 2026 Natalie Hanson