20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Consuming Work, Producing Self – Chapter Summaries

    This dissertation will describe the how practices of employee control in the corporation reflect both the changing global context and…

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  • Consuming Work, Producing Self: Market Discourse in Dispersed Knowledge Work

    This page provides video clips and a short summary of my dissertation defense, which I delivered as part of the…

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  • Across the Wall: Ethnographers and Technologists at Work Together

    Across the Wall: Ethnographers and Technologists at Work Together Panel Participants Natalie Hanson, SAP (Organizer & Chair) Jill Boncek and…

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Health Equity & Social Justice

  • Intersectionality

    Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights,…

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  • Deadnaming

    This week I came across a new LGBTQ+ themed Starbucks commercial that aired in Europe. It moved me, and I…

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  • They / Them

    In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community…

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© 2026 Natalie Hanson