20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Consuming Work, Producing Self – Chapter Summaries

    This dissertation will describe the how practices of employee control in the corporation reflect both the changing global context and…

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  • Consuming Work, Producing Self: Market Discourse in Dispersed Knowledge Work

    This page provides video clips and a short summary of my dissertation defense, which I delivered as part of the…

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  • Across the Wall: Ethnographers and Technologists at Work Together

    Across the Wall: Ethnographers and Technologists at Work Together Panel Participants Natalie Hanson, SAP (Organizer & Chair) Jill Boncek and…

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Health Equity & Social Justice

  • What I’m Reading – Aug 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • 5 Years of LGBTQ Marriage

    It’s hard to believe it’s been five years since the U.S. Supreme Court ruled that LGBTQ persons have the right…

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  • LGBTQ+ Civil Rights

    It’s been a rollercoaster few weeks in the world of LGBTQ politics, and I thought it might be useful to…

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