20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • End-user or business stakeholder?

    [This is a modified version of a post I made internally on SAP’s Lean Transformation blog.  I’ve removed a few…

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  • Just say no

    Last year, the User Experience team that I manage at SAP really started to make a name for itself.  We…

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  • Performance of commitment

    I am really starting to read in earnest again, as much as my schedule permits with the two kids and…

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Health Equity & Social Justice

  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Aug 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • 5 Years of LGBTQ Marriage

    It’s hard to believe it’s been five years since the U.S. Supreme Court ruled that LGBTQ persons have the right…

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© 2026 Natalie Hanson