20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Performance of commitment

    I am really starting to read in earnest again, as much as my schedule permits with the two kids and…

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  • Voice of the Customer

    [As mentioned in an earlier post, SAP has embarked on a transformation journey with a focus on Lean principles.  Due…

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  • Intranet Publishing Team

    Case Study Imagined and Built a Low-cost Intranet Maintenance Team The homegrown content management system (CMS) for the intranet was…

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Health Equity & Social Justice

  • A Perspective on Social Justice

    Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is…

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  • Representation matters

    It may seem obvious to some, but when I came out 35 years ago, I never saw relationships like mine…

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  • Transgender Awareness Month

    While we’ve made some progress in protecting civil rights for the LGBTQ+ community, we have a long way to go…

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© 2026 Natalie Hanson