20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The Brand Called You

    In several of my recent posts, I referenced a Tom Peters’ article in Fast Company entitled The Brand Called You. Tom…

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  • End-user or business stakeholder?

    [This is a modified version of a post I made internally on SAP’s Lean Transformation blog.  I’ve removed a few…

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  • Just say no

    Last year, the User Experience team that I manage at SAP really started to make a name for itself.  We…

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Health Equity & Social Justice

  • Birth should not be a high-risk job

    In my post earlier this week I addressed cost of dismissing women’s health conditions. But it’s not just about costs…

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  • The cost of dismissal

    This week my posts will address some of the ways that medical gaslighting and dismissal of women is both expensive…

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  • Unbillable Care: The Silent Reimbursement Barrier for Women

    In women’s health, the problem sometimes starts before the diagnosis – on the claim form. CPT codes are how physicians…

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© 2026 Natalie Hanson