20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • SAP CRM Usability

    Case Study Assess SAP CRM Usability & Benefits Supported a Board initiative for the launch of the latest CRM release.…

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  • Greener, happier commute

    This longish blog post describes how SAP could reduce it’s carbon footprint, while achieving the company’s goals of improved employee…

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  • Decisions, decisions

    Several weeks ago I had the chance to participate in a webinar with Jonah Lehrer, who wrote the books How…

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Health Equity & Social Justice

  • Intersectionality

    Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights,…

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  • Deadnaming

    This week I came across a new LGBTQ+ themed Starbucks commercial that aired in Europe. It moved me, and I…

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  • They / Them

    In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community…

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© 2026 Natalie Hanson