20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Smiling city

    This week I was talking to one of the Principals at ZS, helping him to prepare for a client engagement.…

    Read more →

  • Leaving SAP

    In May this year I celebrated my thirteen year anniversary with SAP.  It’s a wonderful company and it has been…

    Read more →

  • User Experience & Lean

    Over the past few years I’ve written a few times about SAP’s internal transformation efforts.  We just pre-announced record Q2…

    Read more →

Health Equity & Social Justice

  • Birth should not be a high-risk job

    In my post earlier this week I addressed cost of dismissing women’s health conditions. But it’s not just about costs…

    Read more →

  • The cost of dismissal

    This week my posts will address some of the ways that medical gaslighting and dismissal of women is both expensive…

    Read more →

  • Unbillable Care: The Silent Reimbursement Barrier for Women

    In women’s health, the problem sometimes starts before the diagnosis – on the claim form. CPT codes are how physicians…

    Read more →

© 2026 Natalie Hanson