20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Software Licensing

    Case Study Professionalized Software Licensing Software Licensing was a part-time job done by a handful of people, all of whom…

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  • Cultivating moral jazz

    Overview A couple of years ago I was a member of Creative Good’s UX Councils, and I had a chance…

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  • Campaign computing

    I guess it’s a little anticlimatic to be writing about the US presidential election now, but I’m going to do…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson