20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • TagTalkTribe interview

    It’s clear Natalie’s “build-it-from-scratch” spirit never took a coffee break. From steering engineering teams and scaling organizations from zero to…

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  • Building AI-enabled Solutions – Why a Human-Centered Lens is Key

    After more than two decades of living, studying, and writing about interdisciplinary collaboration, I believe that in this era of…

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  • Are We Measuring What Matters to Customers?

    The metrics of long-term business health that investors pay attention to – customer retention rates, revenue growth / predictable cash…

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Health Equity & Social Justice

  • Another affirming commercial

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • Coming Out Day 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • What I’m Reading – Oct 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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© 2026 Natalie Hanson