20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • TagTalkTribe interview

    It’s clear Natalie’s “build-it-from-scratch” spirit never took a coffee break. From steering engineering teams and scaling organizations from zero to…

    Read more →

  • Building AI-enabled Solutions – Why a Human-Centered Lens is Key

    After more than two decades of living, studying, and writing about interdisciplinary collaboration, I believe that in this era of…

    Read more →

  • Are We Measuring What Matters to Customers?

    The metrics of long-term business health that investors pay attention to – customer retention rates, revenue growth / predictable cash…

    Read more →

Health Equity & Social Justice

  • A Perspective on Social Justice

    Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is…

    Read more →

  • Representation matters

    It may seem obvious to some, but when I came out 35 years ago, I never saw relationships like mine…

    Read more →

  • Transgender Awareness Month

    While we’ve made some progress in protecting civil rights for the LGBTQ+ community, we have a long way to go…

    Read more →

© 2026 Natalie Hanson