20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • The Handbook of Business Anthropology

    Today I got a first glimpse at the announcement for the Handbook of Business Anthropology, edited by Rita M. Denny…

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  • User Experience for Consulting

    Case Study Building a UX Consulting Capability In 2013, I was two years into my role as the lead of…

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  • Agile – Implications for UX Research

    This Part 4 of a 4-Part series on Agile. As I mentioned earlier, one of the pleasures of working in both Lean and…

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Health Equity & Social Justice

  • All In for Women’s Health: My Next Chapter

    Our healthcare system often overlooks or undermines women’s unique experiences. We spend many more years in ill health than men,…

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  • Biotech Unveiled

    As part of my pre-work for the No Patient Left Behind program, I’ve obtained a new certification entitled Biotech Unveiled:…

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  • Chicago Women in Digital Health

    This Chicago event on women’s health was centered around two panels, one on transforming patient care with AI, and another…

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© 2026 Natalie Hanson