20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Start with people

    John Maeda posted this quote on Twitter last week, and it really resonated with me: It’s a wonderful aspiration.  I…

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  • Enterprise Storytelling

    Enterprise Storytelling Session Coordinator: Dan Willis, UX Consultant, Cranky Productions A Story about Stories Jana Sedivy (Principal, Authentic Insight) Megan is…

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  • A New UX Maturity Model

    As mentioned in my earlier post, for at least ten years now I have been collecting User Experience (UX) and…

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Health Equity & Social Justice

  • Intersectionality

    Celebrating Pride Month with a focus on intersectionality. How do we acknowledge our shared history in fighting for civil rights,…

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  • Deadnaming

    This week I came across a new LGBTQ+ themed Starbucks commercial that aired in Europe. It moved me, and I…

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  • They / Them

    In this post, I celebrate @merriam-webster’s Word of the Year, and reflect on some important trends for the LGBTQ+ community…

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© 2026 Natalie Hanson