20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Start with people

    John Maeda posted this quote on Twitter last week, and it really resonated with me: It’s a wonderful aspiration.  I…

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  • Enterprise Storytelling

    Enterprise Storytelling Session Coordinator: Dan Willis, UX Consultant, Cranky Productions A Story about Stories Jana Sedivy (Principal, Authentic Insight) Megan is…

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  • A New UX Maturity Model

    As mentioned in my earlier post, for at least ten years now I have been collecting User Experience (UX) and…

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Health Equity & Social Justice

  • What I’m Reading – Aug 2020

    This article is cross-posted from the ZS intranet (which we call ZSpace), where I write episodically about issues of interest…

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  • 5 Years of LGBTQ Marriage

    It’s hard to believe it’s been five years since the U.S. Supreme Court ruled that LGBTQ persons have the right…

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  • LGBTQ+ Civil Rights

    It’s been a rollercoaster few weeks in the world of LGBTQ politics, and I thought it might be useful to…

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© 2026 Natalie Hanson