20+

years in SaaS and healthtech

10

organizations built from scratch

$30M

in annual revenue

9.6/10

client satisfaction across hundreds of engagements

300+

people led globally

Latest Thinking

SaaS | Idea to Impact

  • Start with people

    John Maeda posted this quote on Twitter last week, and it really resonated with me: It’s a wonderful aspiration.  I…

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  • Enterprise Storytelling

    Enterprise Storytelling Session Coordinator: Dan Willis, UX Consultant, Cranky Productions A Story about Stories Jana Sedivy (Principal, Authentic Insight) Megan is…

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  • A New UX Maturity Model

    As mentioned in my earlier post, for at least ten years now I have been collecting User Experience (UX) and…

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Health Equity & Social Justice

  • A Perspective on Social Justice

    Kai Cheng Thom writes: “I think the major difference between a social justice and a white/colonial lens on trauma is…

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  • Representation matters

    It may seem obvious to some, but when I came out 35 years ago, I never saw relationships like mine…

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  • Transgender Awareness Month

    While we’ve made some progress in protecting civil rights for the LGBTQ+ community, we have a long way to go…

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© 2026 Natalie Hanson