Tag: methods
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Humanizing Business Technology
I attended the The Qualitative Report’s Fourth Annual Conference at the end of this week. I enjoyed…
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Multiscreen mobility
Over the past few weeks I’ve encountered a number of interesting articles which describe how the…
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Forget willpower
As people start the traditional making and breaking of New Year’s resolutions, willpower seems to be…
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Smiling city
This week I was talking to one of the Principals at ZS, helping him to prepare…
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Ethnography / PAMA
This week I had the opportunity to present as part of a Lunch and Learn panel…
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Ethnography: Understand and Shape your Brand Experience
Panel Abstract The difference between a successful product launch, and one that falls short … or…
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Field Research / Philly CHI
A few weeks ago I had the opportunity to present to the Philadelphia chapter of CHI…
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Field Research Methods in the Business Context
In the Spring of 2011, I collaborated with members of the administration and faculty at Philadelphia…
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Displaying data
In a post some time ago, I wrote about my growing interest in data visualization, and…
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Dilbert on design
Dilbert is helping the Design team these days. I hope we’ll see more cartoons along this…
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End-user or business stakeholder?
[This is a modified version of a post I made internally on SAP’s Lean Transformation blog. …
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Just say no
Last year, the User Experience team that I manage at SAP really started to make a…
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