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Themes in Ethnographic Research

A few days ago, I had the opportunity to meet the design research community of practice at Fjord (the design firm acquired by Accenture) in Chicago.  I was asked to speak to them about how anthropologists approach ethnographic research in a way that might be interesting or instructive for design research professionals. ZS competes with […]

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The Moment of Clarity

Last week I had the great pleasure of speaking with Christian Madsbjerg, co-author of The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems.  In their book, Christian and Mikkel share case studies from their consulting work at Lego, Adidas, Coloplast (a medical device company), and others.  The wonderful, rich examples show the […]

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Gratitude

Gratitude. It turns out that it’s been a big theme in my reading over the past few years – more so than I realized.  I just finished reading The Gratitude Diaries, and I wanted to share what I found most compelling about the books I’ve read on this topic, as well as some of the common threads […]

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The Handbook of Business Anthropology

Today I got a first glimpse at the announcement for the Handbook of Business Anthropology, edited by Rita M. Denny and Patricia L. Sunderland.  It will be available in May, but they are accepting pre-orders now with a 50% discount.  You can review the Table of Contents, and if you’re interested in buying your own […]

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Agile – Implications for UX Research

This Part 4 of a 4-Part series on Agile. As I mentioned earlier, one of the pleasures of working in both Lean and Agile working environments is that it’s extremely flexible, adaptable, and emergent.  There is lots of room for experimentation!  However, that also means that the summary in my prior posts is by no means exhaustive. It […]

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