One of the ways that organizations counter violent extremism (CVEs) today is through engaging ‘formers’ – former radicalists – to change the narrative about hate. In this presentation, we learn about how UX methods an be used to address some of the most pressing real-world challenges of our time.
As part of their investment in innovation, ADP has committed to a user-centered design. But how to measure the value and impact of that investment as a flagship product is redesigned? This presentation describes the process and outcomes of thinking systematically about design at an institutional level, both at ADP and in a non-profit anti-gun education initiative.
What is happening in technology – and more broadly in the world – right now is in large measure because our hands make the things that can be used for good or bad. It is our duty as makers and as human beings to remember that responsibility, and build our teams accordingly.