Natalie Hanson Archives
Design Ops 2018 – Recap
Posted on January 22, 2019 Leave a Comment
This post is a brief recap of all the presentations at the 2018 Design Operations Summit, and includes links to the full length blog posts. At the end of this post I share a few thoughts about the presentations that I most enjoyed, and why.
Design at Scale
Posted on November 9, 2018 2 Comments
In the closing keynote of @designopssummit, IBM design leader @douglaswpowell shares some of the practices they use to drive change & measurable impact, thereby securing buy-in for design at the most senior levels of the organization.
Turning Research Ripples into Waves
Posted on November 9, 2018 1 Comment
In this @designopssummit presentation, Hana Nagel shares what she learned about designing for social impact, and what service design in the non-profit world can teach us about our work in the enterprise space.
Continuous Design
Posted on November 8, 2018 1 Comment
How do we support immediate design needs, while still being mindful of the long term? In this @designopssummit presentation, we learn how Maria Skaaden and her team have done that with their team at the railway system in Norway.
Selectively Scrappy Research Ops
Posted on November 8, 2018 1 Comment
We kick off the afternoon of @designopssummit with the ‘Methodologies and Work Environments’ theme. Here, Megan Blocker shares her ‘selectively scrappy’ approach to building ResearchOps at McKinsey.
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