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The Moment of Clarity

Last week I had the great pleasure of speaking with Christian Madsbjerg, co-author of The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems.  In their book, Christian and Mikkel share case studies from their consulting work at Lego, Adidas, Coloplast (a medical device company), and others.  The wonderful, rich examples show the […]

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Lean & User Experience, again

Over the years I’ve written a few posts about the relationship between Lean and User Experience.  But in looking back on those, I don’t feel like I ever did as thorough of a job as I would like in connecting the two domains.  So when I was asked last year to contribute to a new book […]

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Picked

I can’t believe it’s been almost six months since I started my  job at ZS Associates outside of Chicago.  Where has the time gone?!  At least a half a dozen times I have started a post about what work is like and how different it is than what I was doing before.  But in reality, […]

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Leaving SAP

In May this year I celebrated my thirteen year anniversary with SAP.  It’s a wonderful company and it has been a great ride, but the time has finally come for me to take on some new challenges.  I have been blessed to work with a group of extremely talented and motivated people over the years.  […]

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The Brand Called You

In several of my recent posts, I referenced a Tom Peters’ article in Fast Company entitled The Brand Called You. Tom Peters has been described as the best-selling business author in history, but he is perhaps most well known for his book In Search of Excellence, which he has said he wrote in response to the cookie-cutter […]

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