Posted on June 19, 2019 Leave a Comment
At ZS, our firm-wide Inclusion and Diversity initiative is picking up steam, and it’s generating a lot of interesting and thought-provoking discussion about how we can continue to improve and evolve as a firm. The original piece by Collins generated some good dialogue internally, and I wanted to share an excerpt of that exchange here, and hopefully broaden the discussion.
An Uneasy Truce
Posted on November 19, 2018 Leave a Comment
Over the past few decades, much has been written about the ways in which project teams bring technologies to market. In this context, social scientists typically partner with specialized designers to bring their research and new concepts to life in a way that is consumable by a variety of team members, including engineers and data scientists. This paper explores one such collaboration, and describes the challenging conditions that team members face — both in their work context and with their peers — in imagining and building a commercially viable software product.
Collaboration by Design
Posted on November 13, 2018 1 Comment
In the opening keynote for UX Camp Chicago, I spoke integration and amplification. How do we deepen our focus on interdisciplinary collaboration, in order to deliver better experiences and – ultimately – better business outcomes.
Interview with ‘This Anthro Life’
Posted on February 12, 2018 Leave a Comment
Today we talked with Natalie about how software is a product of culture, the state of enterprise UX today, and how she goes about selling research in the enterprise space. We also dig into the fact that research might not always be perfect or live up to your expectations or desires. Finally, we touch on important it is to learn the language and needs of all stakeholders involved to really build trust and successfully deliver in this space.
Humanizing Business with Stories
Posted on April 17, 2017 1 Comment
During the first week of April, I had the opportunity visit Smith College, where I did my undergraduate degree. I was there to talk to Anthropology majors, speak to a Methods class (Anthropology with a sprinkling of Design Thinking), and deliver a public lecture. It was great to be back on campus and interact with the […]
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