Category: user experience
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Engaging with executives
I wrote the business case for and built the UX team in the Operations board area…
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Not in the dictionary
Some days I am amazed at how much the field of User Experience has evolved in…
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Water cooler talk
Sometimes the simplest design project shows just how hard it really is to create a simple,…
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Humanizing Business with Stories
During the first week of April, I had the opportunity visit Smith College, where I did my…
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UX Maturity Models – A Collection
For at least ten years now I have been collecting User Experience (UX) and Customer Experience…
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I’m a People Nerd
In January I was interviewed by dScout for their People Nerd blog series. dScout is a mobile…
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Origins of anthrodesign
Anthrodesign is an active online community of about 3000 practicing social scientists and interested colleagues from other…
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Industry & Solution Communities of Practice
Case Study SAP’s matrixed go-to-market strategy organized by industry and solution area left expert knowledge scattered…
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AAA16 – Design Anthropology
This year, the Annual Meeting of the American Anthropology Association was held in Minneapolis, MN. Our session…
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UX as Art & Science
In the past few years, I’ve read a number of articles which argue that User Experience (UX)…
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Themes in Ethnographic Research
A few days ago, I had the opportunity to meet the design research community of practice…
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Javelin Sales Compensation Scorecard
Case Study ZS had built decades of expertise in pharmaceutical sales compensation — an undisputed market…
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